The delivery file stops being assembled by hand on the last day

This shop's customers are audited plants and they push their requirements upstream: the fixture has to arrive with its first article report, its dimensions, its material certificate and the evidence of which drawing it was made against. Today that dossier is assembled by hand at the end, in a rush. With Agents it assembles itself as the job runs, because every piece is already captured.

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Quality lead downloading the first article dossier for a fixture, with the drawing revision, the heat certificate, the dimensions and the signatures already gathered
The problem

It gets assembled at the end, and the gaps show when they can no longer be filled.

Assembling the delivery documentation consumes hours from the most qualified person on the exact day delivery pressure is highest. And because it is assembled at the end, the gaps surface when they can no longer be filled: the setup photo nobody took, the missing signature, the heat number nobody wrote down. In a customer audit an incomplete dossier is not a footnote: it is a non-conformance that puts approved supplier status at risk, which in practice is the licence to keep invoicing that customer.

  • It consumes hours from the most qualified person, on exactly the day with the most delivery pressure.
  • Because it is assembled at the end, the gaps show up late: the setup photo nobody took, the missing signature, the heat number nobody wrote down.
  • In a customer audit an incomplete dossier is not an anecdote: it is a nonconformity.
  • And that puts the approved-supplier status at risk, which in practice is the license to keep invoicing that customer.
How it fits the IRIS system

Agents orchestrates what Connect and Edge have already captured.

Agents orchestrates what Connect and Edge already captured and organises it by the standard that applies to each customer. Per job: the drawing revision used, heat number and material certificate, images of the validated setup, finishing images, real dimensions from the report, hours and operators involved, and the human signatures at every step. First article format for aerospace, submission package for automotive, quality file for medical device. The dossier builds continuously, not at the end, and the auditor downloads whatever period they ask for.

The dossier is generated continuously, not at the end. On delivery day there is nothing to assemble, because the pieces were captured as the job advanced.

See the full IRIS architecture →

Before and after

Assembled by hand vs. assembled by itself

AspectTodayWith iLEAN Agents
When it is assembledThe last day, in a rushContinuously
Who assembles itThe most qualified personNobody
Documentary gapsShow up with no margin leftVisible from the start
Formats per customerOne by hand for eachGenerated from the same data
Customer auditBlocks the shop for daysOne download
Approved-supplier statusAt risk from one gapProtected

dossier assembled by hand over hours, with gaps surfacing late → complete dossier built on its own, available at any point in the job. Customer audit freezing the shop for days → audit resolved with a download.

Impact estimate

Impact estimate — to validate against your numbers.

The block below is an estimate to be validated against your plant's actual data. We put it forward so the committee has an order of magnitude; we refine it during the assessment.

  • Shops serving audited plants that pass their requirements upstream.
  • Indicative reduction of ≥50% in time spent on delivery documentation.
  • And protection of the approved-supplier status, which is what is really at stake.
  • Indicative payback between 5 and 10 months, depending on how many customers require a formal dossier.

estimated ≥50% reduction in delivery documentation time, plus protection of approved supplier status, which is what is really at stake. Estimated payback 5-10 months. *Estimate to be validated* depending on how many customers require a formal file.

And the fair question from the production manager

“Isn't this just another document manager?” — a document manager stores what somebody uploads. Here nobody uploads anything: the evidence is generated where the work happens — the traveler photo, the setup validation, the tablet signature, the dimensional report — and Agents' job is to order it by the standard that asks for it, which is the part that consumes the hours today.

[1] OpenAI paper "Why Language Models Hallucinate", 2025 — on the reliability of AI in anchored tasks.

Frequently asked questions

What people ask about the delivery dossier

Does it work with different customer formats?

That is the case it is built for. A shop serving aerospace, automotive and medical device lives with three dossier formats for the same facts. Capture is single; organization is one per standard.

Does the rest need to be deployed first?

For the complete dossier, yes: this case captures nothing, it organizes what the others capture. But it works partially from earlier — with the traveler, receiving and the dimensional report you already get a dossier far better than today's, and it grows as the other pieces come in.

What about jobs already delivered?

What was never recorded does not get reconstructed, and that is worth saying plainly. The first audit after deployment covers a period partly documented the old way; from the second onwards the whole period is already assembled.

Can you see if a job is missing something?

Yes, and that is half the value. Gaps are visible while the job advances, which is when they can still be filled: the setup photo can be taken if the part is still on the table, not on shipping day.

Can the auditor be given direct access?

It can be done, and it is a decision to take deliberately. What is normally done is generating the dossier for the requested period and sending it, which already turns days into minutes. Standing access is a commercial decision, not a technical one.

Let's talk

How many hours did your last delivery dossier cost. Let's start there.

We work on your plant's real data, not ours. Assessment with no commitment.

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